Refund policy

Honor Roll Tees – Returns & Exchanges

Damaged or Incorrect Items

If your order arrives damaged, defective, or incorrect, email hroll.tees@gmail.com within 7 days of delivery.
Please include your order number and a photo of the issue.
We’ll send a replacement or store credit right away.

Made-to-Order Policy

Every product is printed to order.
Because each piece is created just for you, we can’t accept returns or exchanges for:

  • Wrong size ordered

  • Change of mind

  • Color preference

  • Customer address errors

Please check the size guide before purchasing.

Lost Packages

If your order hasn’t arrived after the estimated timeframe, contact us.
We’ll investigate with our print partner and replace when possible.

Refund Eligibility

Refunds are only issued for verified defects, misprints, or lost shipments after carrier review.
All refunds go back to your original payment method.

We’re Here to Help

Have a question or concern?
Email hroll.tees@gmail.com — we typically respond within 24-48 hours.
Your satisfaction and trust matter to us.